We accept all the popular payment methods in India which includes Credit/Debit cards, Net Banking, Mobile Wallets, UPI and RuPay.
All the transactions are securely done over encrypted payment gateway which is compliant with PCI/DSS.
Card details are not stored anywhere hence it's very safe to transact on our website.
We ship the products across India.
Minimum purchase amount is Rs. 300
Free Shipping for the orders above Rs. 2999
Shipping rates would be different based on the location and weight. Since our base location is Gujarat, the rates within and outside Gujarat will be different. For example, within Gujarat the per KG rate would be Rs. 50 for any location in Gujarat and outside Gujarat it will be Rs. 100 / KG.
We use multiple courier companies like Shri Maruti Courier, Blue Dart, FedEX etc. to ship your products depending on the location.
Due to COVID-19, the delivery would be restricted to certain pin codes which are designated as containment zones hence please check your zone first and then place the order.
Generally, the estimated delivery time would be 2-3 working days for Gujarat and 4-5 working days for outside Gujarat. It could take more time as well because of this pandemic situation in the country hence plese keep patience and order your products well in advance.
We take utmost care while packaging and shipping your products to ensure that the package is well sanitized and handled properly with all safety precautions.
We ship through only those reputed couriers who handles the packages with safety measures.
We take extreme care in the packaging and same care is taken by the courier but in certain situations there may be some damage to the products.
In case the package show any sign of leakage or showing obvisous damage then we request you to not accept the package and return to the courier agency immediately.
Please email us an image of the damaged package to firstname.lastname@example.org within 2 days of delivery so that we can take remedial steps.
Still have questions or concerns?
Just email us at email@example.com in case you need to find out about your order or delivery status. You can always find the most up to date information about your order in "My Account" on Pragatik.com under order status.